/* Nuviu · interface operacional SaaS azul, cantos retos */
:root{--ink:#16243b;--muted:#69778c;--green:#0057ff;--pale:#e6eeff;--line:#e1e7f0;--bg:#f4f6fa;--red:#c83245}
body{font-size:14px;background:var(--bg);-webkit-font-smoothing:antialiased}button,input,select,textarea,.panel,.metric,.campaign-card,.badge,dialog,.brand-icon,.big-icon,.initial,.campaign-symbol,.disposition,.operator-controls,.file-zone,#toast,.login-card,.keypad button{border-radius:0!important}
button{min-height:40px;padding:10px 15px;font-size:12px;font-weight:600;gap:9px;box-shadow:none}button:hover{background:#e6eeff;border-color:#bacced}button:focus-visible{outline:2px solid #0057ff;outline-offset:3px}button svg,nav button svg,.operator-controls svg,#topDialer svg{width:18px;height:18px;display:block;flex:0 0 18px;vertical-align:middle}.primary{background:#0057ff;border-color:#0057ff;color:#fff}.primary:hover{background:#1d4ed8;border-color:#1d4ed8}.danger:hover{background:#ffe8ec;border-color:#efb6c1}
.sidebar{background:#101d35;border-color:#101d35;padding:30px 16px 18px;width:232px}.brand{color:#fff;margin:0 12px 42px;font-size:28px}.brand-icon{background:#0057ff;width:38px;height:40px}.brand small{color:#92a6c6;font-size:8px}.sidebar .nav-label{color:#7287a9;font-size:9px;letter-spacing:1.5px}.sidebar nav{gap:5px;margin-bottom:28px}.sidebar nav button{color:#aabbd6;padding:13px 16px;font-size:12px;position:relative}.sidebar nav button:hover{background:#1a2e4f;color:#fff}.sidebar nav button.active{background:#213b67;color:#fff}.sidebar nav button.active:before{content:'';position:absolute;left:0;top:9px;bottom:9px;width:3px;background:#6094ff}.sidebar-bottom{border-color:#273750;color:#dae3f2;padding:20px 5px 0}.sidebar-bottom small{color:#91a4c1}.operator-avatar{background:#284675;color:#c6dbff}.sidebar-bottom button{color:#aebed7;min-height:30px}.sidebar-bottom button:hover{background:#1a2e4f}
main{margin-left:232px}header{height:74px;padding:0 32px;background:#fff;border-bottom:1px solid #dfe6ef}.header-actions{gap:9px}.header-actions button{min-height:36px;font-size:11px}.content{padding:32px;max-width:1560px}.breadcrumb{font-size:12px}.breadcrumb b{color:#263b5a;font-weight:600}h1{font-size:27px;font-weight:800;letter-spacing:-.8px}h2{font-size:17px}h3{font-size:14px}.page-title{margin-bottom:26px}.eyebrow{color:#0057ff;font-size:10px;letter-spacing:1.5px}.panel{padding:24px;border-color:#e0e6ef;box-shadow:0 2px 6px #1d365005}.metrics{gap:16px}.metric{padding:22px;border-top:3px solid #d7e5ff;box-shadow:0 2px 5px #12305004}.metric strong{font-size:32px;margin:18px 0 8px;color:#152a4b}.metric .label{font-size:12px;color:#52647e}.metric small{font-size:11px;color:#8190a6}.metric .metric-icon{background:#e6eeff;color:#0057ff;border-radius:0}.metric-icon svg{height:18px;width:18px}.overview-grid{gap:22px;grid-template-columns:minmax(0,1.8fr) minmax(280px,1fr)}.start-panel{background:#e6eeff;border-color:#dce6fb}.start-panel .muted,.tip{color:#667b9e}.tip{border-color:#d4e0f4}.start-panel h2{font-size:26px;color:#173763}.big-icon{color:#0057ff;background:#fff}.campaign-card{padding:24px;border-left:3px solid #c6d8fa}.campaign-name h2{font-size:17px}.campaign-controls{align-items:center;flex-wrap:wrap}.campaign-controls button{font-size:11px}.campaign-symbol{background:#e6eeff;color:#0057ff;display:flex;align-items:center;justify-content:center}.campaign-meta{gap:24px;font-size:12px}.mini-campaign b{font-size:13px}.mini-campaign p{font-size:11px}.badge{font-size:10px;letter-spacing:.1px;padding:6px 9px;border:1px solid #e6ebf1;background:#f3f5f8;color:#68798f}.badge.green{background:#e6eeff;border-color:#d7e4ff;color:#2458ba}.badge.orange{background:#fff6e7;border-color:#f9e4b9;color:#996510}.availability.ready i{background:#0057ff}.availability i{border-radius:50%}
input,select,textarea{padding:11px 12px;border-color:#d7dfeb;min-height:41px;font-size:13px;background:#fff}input:focus,select:focus,textarea:focus{border-color:#6c9aff;box-shadow:0 0 0 3px #0057ff0d}label{color:#52647c;font-size:11px;letter-spacing:.1px;margin-top:17px}.contact-form{gap:2px 20px}.contact-header{padding-bottom:22px}.contact-header .initial{background:#e6eeff;color:#0057ff;min-width:68px;text-align:center}.contact-header h2{font-size:23px}.contact-facts{background:#f8faff;padding:18px;border:1px solid #e9edf4;margin:22px 0;gap:20px}.contact-facts dt{font-size:10px;letter-spacing:.6px;text-transform:uppercase}.contact-facts dd{font-size:13px;color:#304662}.disposition{background:#e6eeff;border:1px solid #e0e9fa}.contact-panel{border-top:3px solid #0057ff}.contact-panel h3{margin:25px 0 10px}.contact-panel .disposition h3{margin-top:0}table th{background:#f8faff;color:#647892;font-size:10px;padding:15px 14px}td{font-size:12px;padding:16px 14px;border-color:#eaf0f6}tbody tr:hover{background:#fafcff}td button{font-size:11px}.table-wrap{border:1px solid #e7ecf4}.text-button{color:#0057ff}.empty svg{color:#a9bedf}.file-zone{border-color:#9db9ea;background:#f8faff}dialog{padding:24px;box-shadow:0 24px 80px #0a214b38;border:1px solid #cbd8ee}dialog::backdrop{background:#0e203b80;backdrop-filter:blur(3px)}.modal-head{padding-bottom:18px;margin-bottom:18px}.modal-head h2{font-size:18px}.modal-head button{width:30px;min-height:30px;padding:0}.form-actions{border-top:1px solid #e4eaf3;padding-top:20px}#toast{background:#172e53;border-left:3px solid #6094ff}.login-art{background:#132e59}.login-card .logo{color:#0057ff}.login-card button{min-height:45px}
.operator-mode .content{max-width:1320px;padding:28px 30px 50px}.operator-mode header{height:70px;box-shadow:0 1px 8px #1b30500a}.operator-brand{color:#0057ff!important;letter-spacing:-.7px;font-size:19px}.operator-mode .page-title{margin-bottom:22px}.operator-mode h1{font-size:26px}.operator-mode .workspace-grid{grid-template-columns:minmax(0,1fr) 264px;gap:22px}.operator-controls{padding:14px 16px;gap:9px;border-color:#dce4f1;border-left:3px solid #0057ff;margin-bottom:22px}.operator-controls button{font-size:11px;min-height:39px;padding:10px 13px}.machine-switch{font-size:10px;color:#73839b;gap:6px}.operator-controls .machine-switch{margin-top:0}.operator-live{font-variant-numeric:tabular-nums}.operator-summary .eyebrow{color:#7185a2;font-size:9px}.operator-summary h3{font-size:16px}.operator-kpis{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin:20px 0;padding:18px 0;border-top:1px solid #e7edf6;border-bottom:1px solid #e7edf6}.operator-kpis strong{font-size:26px;color:#1d375d}.operator-kpis span{font-size:11px;color:#8090a6;margin-top:5px}.operator-help p{font-size:11px;color:#7a8da7;line-height:1.8}.operator-help h3{font-size:12px}.operator-mode #openMainPanel{font-size:10px;padding:10px 8px}.dialer-dialog{width:390px;padding:24px}.dialer-dialog .dialer{padding:0}.dialer-dialog .dialer .panel-heading{display:none}.dialer-dialog .dialer label{margin-top:18px}.keypad{gap:1px;background:#e1e8f3;border:1px solid #e1e8f3;margin-top:20px}.keypad button{background:#f9fbff;font-size:21px;min-height:51px;border:0;font-weight:500;color:#334b6c}.keypad button:hover{background:#e6eeff;color:#0057ff}.dialer-live{background:#f5f8ff;border:1px solid #e0e8f8;padding:16px}.dialer-state-line{display:flex;align-items:center;gap:12px}.dialer-state-line small{display:block;font-size:8px;letter-spacing:1.1px;color:#8595af;margin-bottom:5px}.dialer-state-line strong{display:block;font-size:14px;color:#294a7b}.dialer-state-icon{background:#e5edff;color:#0057ff;padding:10px;display:flex}.dialer-state-icon svg{width:21px;height:21px}.dialer-state-line time{font:600 23px Manrope,sans-serif;font-variant-numeric:tabular-nums;margin-left:auto;color:#2458ba}.dialer-live p{font-size:12px;color:#6f83a3;margin:12px 0 0}.dialer-live p:empty{display:none}.dialer-live[data-phase=connected]{border-color:#7ea8ff;background:#e6eeff}.call-header{background:#e6eeff!important;border-color:#d4e3ff!important;color:#0057ff!important;font-variant-numeric:tabular-nums}.call-header time{padding-left:8px;border-left:1px solid #c4d8ff;font-weight:700}.has-call{border-color:#83aaff!important}.pause-options{gap:12px}.pause-options button{padding:22px 16px;font-size:13px;justify-content:flex-start}.pause-options button svg{color:#0057ff}.pause-type-row{padding:18px 12px;gap:16px}.pause-type-icon{padding:10px;background:#e6eeff;color:#0057ff;display:flex}.pause-type-row b{font-size:13px}.pause-type-row small{font-size:11px;margin-top:4px}.pause-type-row button{font-size:11px;min-height:34px}.field-row{gap:12px}.filters{gap:12px}.filters input{margin-top:0}.filters select{margin-top:0}.notice{font-size:11px}.operator-mode .contact-panel{min-height:550px}.operator-mode .panel{margin-bottom:20px}
@media(max-width:1100px){.operator-controls .machine-switch{margin-left:0}.campaign-top{align-items:flex-start;flex-direction:column}.campaign-controls{margin-top:10px}.operator-mode .workspace-grid{grid-template-columns:minmax(0,1fr) 235px}.header-actions{gap:6px}.call-header span{display:none}}
@media(max-width:800px){.sidebar{width:190px}main{margin-left:190px}.content{padding:22px 18px}header{padding:0 18px}.metrics{grid-template-columns:repeat(2,1fr)}.overview-grid,.operator-mode .workspace-grid{grid-template-columns:1fr}.operator-mode .content{padding:22px 16px}.operator-controls{gap:8px}.operator-mode .header-actions #phoneStatus{display:none}.campaign-meta{flex-wrap:wrap;gap:12px}.contact-form{grid-template-columns:1fr}}
@media(max-width:600px){.sidebar{position:static;width:auto;padding:15px}.sidebar .brand{margin:0 0 15px}.sidebar nav{display:flex;flex-wrap:wrap;margin:0;gap:4px}.sidebar nav button{padding:9px}.sidebar .nav-label,.sidebar-bottom{display:none}main{margin-left:0}header{height:auto;min-height:70px;padding:12px;flex-wrap:wrap}.content{padding:20px 14px}.header-actions{flex-wrap:wrap}.operator-mode header{height:auto}.operator-mode .breadcrumb{display:none}.operator-controls .machine-switch{width:100%}.metrics{gap:10px}.metric{padding:16px}.contact-facts{grid-template-columns:1fr}.page-title h1{font-size:23px}}
/* Discador compacto, sempre inteiro na janela. */
.dialer-dialog{width:354px;padding:18px;max-height:calc(100dvh - 20px);overflow:hidden}.dialer-dialog .modal-head{padding-bottom:10px;margin-bottom:12px}.dialer-dialog .modal-head h2{font-size:16px}.dialer-dialog .dialer{margin:0;padding:0}.dialer-dialog .dialer-live{padding:12px}.dialer-dialog .dialer-state-icon{padding:8px}.dialer-dialog .dialer-state-line{gap:9px}.dialer-dialog .dialer-state-line time{font-size:22px}.dialer-dialog .dialer-state-line strong{font-size:13px}.dialer-dialog .dialer label{margin-top:12px}.dialer-dialog input{margin-top:6px;min-height:38px;padding:9px 10px}.dialer-dialog .keypad{margin-top:12px}.dialer-dialog .keypad button{height:38px;min-height:38px;padding:4px;font-size:19px}.dialer-dialog .wide{margin-top:10px;min-height:36px;padding:8px 12px}.dialer-dialog .tiny{font-size:10px;line-height:1.4;margin-top:8px}.dialer-dialog .dialer-live p{margin-top:8px;font-size:11px}.dialer-dialog .dialer-state-line small{font-size:8px}
@media(max-height:560px){.dialer-dialog{padding:12px;width:340px}.dialer-dialog .modal-head{margin-bottom:8px;padding-bottom:6px}.dialer-dialog .dialer-live{padding:9px}.dialer-dialog .keypad button{height:30px;min-height:30px;font-size:17px}.dialer-dialog .dialer label{margin-top:8px}.dialer-dialog .keypad{margin-top:8px}.dialer-dialog .tiny{display:none}}
/* Menu superior com grupos suspensos. */
.top-navigation-mode .sidebar{display:none}.top-navigation-mode main{margin-left:0}.top-navigation{min-height:68px;display:flex;align-items:center;gap:34px;background:#101d35;padding:0 30px;position:sticky;top:0;z-index:35;border-bottom:1px solid #253956}.top-navigation .brand{margin:0;color:#fff;font-size:25px;gap:10px;flex-shrink:0;letter-spacing:-1px}.top-navigation .brand-icon{height:33px;width:32px;font-size:25px}.top-navigation .brand small{font-size:7px;letter-spacing:1.2px;color:#92a6c6}.top-nav-links{display:flex;align-items:center;gap:5px;margin:0;flex:1}.top-nav-links>button,.nav-dropdown>summary{color:#b8c8e2;border:0;background:transparent;font-size:12px;min-height:42px;padding:12px 15px;display:flex;align-items:center;gap:9px;font-weight:500;cursor:pointer;list-style:none}.top-nav-links>button:hover,.nav-dropdown>summary:hover{background:#1c3050;color:#fff}.top-nav-links>button.active,.nav-dropdown.contains-active>summary{background:#203c68;color:#fff}.top-nav-links>button.active{box-shadow:inset 0 -2px #699bff}.top-navigation svg{width:18px;height:18px;display:block;flex-shrink:0}.nav-dropdown{position:relative}.nav-dropdown>summary::-webkit-details-marker{display:none}.nav-dropdown>summary:after{content:'';width:5px;height:5px;border-right:1.5px solid #8fa8cc;border-bottom:1.5px solid #8fa8cc;transform:rotate(45deg);margin-left:6px;margin-top:-3px}.nav-dropdown[open]>summary{background:#203756;color:#fff}.nav-dropdown[open]>summary:after{transform:rotate(225deg);margin-top:3px}.nav-dropdown-menu{position:absolute;top:calc(100% + 10px);left:0;min-width:225px;padding:7px;background:white;border:1px solid #dce5f2;box-shadow:0 12px 35px #0d244529;z-index:45;display:grid;gap:3px}.nav-dropdown-menu button{border:0;background:white;color:#4f6482;text-align:left;justify-content:flex-start;gap:12px;padding:12px;min-height:42px;width:100%;font-size:12px}.nav-dropdown-menu button:hover,.nav-dropdown-menu button.active{background:#e6eeff;color:#0057ff}.nav-dropdown-menu button.active{box-shadow:inset 2px 0 #0057ff}.nav-account{margin-left:auto}.nav-account .operator-avatar{width:26px;height:26px;font-size:11px;background:#294675;color:#c9ddff;display:grid;place-items:center}.nav-account>summary{font-size:11px;padding:8px 11px;min-height:42px}.nav-account .nav-dropdown-menu{left:auto;right:0;min-width:210px}.nav-account p{font-size:10px;color:#8696af;margin:4px 10px 8px;border-bottom:1px solid #e8edf5;padding:8px 0 12px}.nav-account #logout{margin:0;color:#a73748}.top-navigation-mode header{height:60px;padding:0 32px}.top-navigation-mode .content{max-width:1500px;padding-top:28px}.top-navigation-mode .breadcrumb{font-size:11px}.nav-dropdown summary:focus-visible{outline:2px solid #79a5ff;outline-offset:2px}
@media(max-width:1000px){.top-navigation{gap:20px;padding:0 18px}.top-nav-links>button,.nav-dropdown>summary{padding:11px 10px;font-size:11px}.nav-account>summary>span:not(.operator-avatar){display:none}.top-navigation .brand small{display:none}}
@media(max-width:700px){.top-navigation{flex-wrap:wrap;gap:10px;padding:12px 14px}.top-navigation .brand{font-size:22px}.top-nav-links{order:3;width:100%;flex:none;justify-content:space-between;gap:2px}.top-nav-links>button,.nav-dropdown>summary{font-size:10px;padding:10px 8px;gap:6px}.top-nav-links svg{width:16px;height:16px}.nav-account{margin-left:auto}.nav-dropdown-menu{min-width:190px}.top-nav-links .nav-dropdown:last-child .nav-dropdown-menu{left:auto;right:0}.top-navigation-mode header{height:auto;min-height:65px;flex-wrap:wrap;padding:12px 14px}.top-navigation-mode .content{padding:22px 14px}.top-navigation-mode .header-actions{margin-left:auto}}
.list-progress{margin-top:22px;padding-top:18px;border-top:1px solid #e5ebf4}.progress-heading{display:flex;justify-content:space-between;align-items:center;gap:12px;font-size:11px;color:#7a8ca5;margin-bottom:10px}.progress-heading strong{font-weight:600;color:#4d6485}.progress-track{height:13px;display:flex;width:100%;background:#edf0f5;overflow:hidden}.progress-segment{height:100%;min-width:2px}.progress-segment.green,.progress-legend i.green{background:#22a06b}.progress-segment.yellow,.progress-legend i.yellow{background:#eab308}.progress-segment.red,.progress-legend i.red{background:#e34b5c}.progress-segment.active,.progress-legend i.active{background:#3b82f6}.progress-segment.pending,.progress-legend i.pending{background:#e4e9f1}.progress-segment.blocked,.progress-legend i.blocked{background:#97a3b6}.progress-legend{display:flex;gap:15px;flex-wrap:wrap;margin-top:11px;font-size:10px;color:#7486a0}.progress-legend span{display:inline-flex;align-items:center;gap:6px}.progress-legend i{width:8px;height:8px;display:block}.progress-legend b{font-weight:600;color:#4b6383}.operator-summary .progress-heading{align-items:flex-start;flex-direction:column;gap:5px;font-size:10px}.operator-summary .progress-legend{gap:8px;font-size:9px}.operator-summary .progress-track{height:10px}.reprocess-button svg{width:16px;height:16px}.campaign-controls{flex-wrap:wrap;justify-content:flex-end}@media(max-width:700px){.progress-heading{align-items:flex-start;flex-direction:column;gap:6px}.progress-legend{gap:10px}.campaign-controls{justify-content:flex-start}}
/* Console unificado de atendimento. */
.service-console header{height:80px;padding:0 28px;gap:24px;background:#101d35;border-bottom:1px solid #253955;color:#fff}.service-console header .breadcrumb{display:flex;align-items:center;gap:12px;flex-shrink:0}.service-console header .operator-brand{font-size:25px;color:#fff!important;margin:0}.console-label{font-size:10px;color:#8fa5c7!important;max-width:90px;line-height:1.6;border-left:1px solid #314663;padding-left:12px;margin:0!important}.service-console header .header-actions{margin-left:auto;gap:8px}.service-console header .header-actions button{border-color:#314360;background:#182b49;color:#d8e6fc;font-size:10px;min-height:35px}.service-console header .header-actions button:hover{background:#243f68}.service-console header .header-actions #topDialer{background:#0057ff;color:white;border-color:#0057ff}.service-console header .availability{background:#142943}.service-console header #phoneStatus{background:#1c3554;color:#a6c8fd;border-color:#314b6e;font-size:9px}.service-identity{display:flex;align-items:center;gap:20px}.service-direction{font-size:9px;font-weight:700;letter-spacing:.8px;color:#91afe1;background:#0b1a3a;padding:8px 10px;white-space:nowrap}.service-direction.incoming{background:#163f43;color:#8fe1d1}.protocol-copy{display:flex;flex-direction:column;align-items:flex-start;gap:4px;padding:0;background:transparent;border:0;color:white;min-height:auto;white-space:nowrap}.protocol-copy:hover{background:none;border:0}.protocol-copy span{font-size:8px;font-weight:500;letter-spacing:1.3px;color:#7893ba}.protocol-copy b{font-size:11px;font-weight:600;letter-spacing:.5px;color:#d6e4fb}.protocol-copy:disabled{opacity:1}.protocol-copy:disabled b{color:#8fa6c8;font-weight:400;font-size:10px}.service-console .content{max-width:1380px;padding-top:20px}.receiving-strip{display:flex;align-items:center;justify-content:space-between;padding:13px 16px;background:#fff;border:1px solid #e1e8f2;border-left:3px solid #0057ff;margin-bottom:24px;gap:16px}.receiving-strip>div{display:flex;align-items:center;gap:14px}.receiving-strip svg{width:20px;height:20px;color:#0057ff;flex-shrink:0}.receiving-strip small{display:block;font-size:8px;letter-spacing:1px;color:#8192ac;margin-bottom:4px}.receiving-strip b{font-size:13px;color:#263f64;font-weight:600}.receiving-strip .badge{font-size:9px}.receiving-strip button{font-size:10px;gap:8px}.receiving-strip button svg{width:14px;height:14px}.service-console .page-title h1{font-size:24px}.service-console .page-title{margin-bottom:18px}.service-console .operator-controls{background:#fff;border-left:0;padding:12px 14px;border-top:2px solid #d4e2fb;align-items:center}.service-console .operator-controls #receiveCalls{margin-right:4px}.service-console .operator-controls #operatorAudio{margin-right:auto}.service-console .operator-controls #hangup{order:9}.service-console .operator-controls #mute{order:8}.service-console .operator-controls button{font-size:11px;padding:10px 14px;min-height:38px}.service-console #operatorStage{font-variant-numeric:tabular-nums;font-size:11px;padding:9px 12px}.campaign-type{display:block;font-size:8px;letter-spacing:1px;font-weight:700;margin-bottom:8px;color:#0057ff}.campaign-type.inbound{color:#16847c}.telephony-grid{display:grid;grid-template-columns:1fr 1.4fr;gap:22px}.telephony-grid .muted{font-size:12px;line-height:1.9}.telephony-grid h2{font-size:21px}.history-protocol{font-size:10px!important;color:#6284b6!important;font-variant-numeric:tabular-nums}.service-console .operator-live .incoming{background:#e9f6f4;color:#16847c}.service-console #callHeader{font-size:10px}#audioDialog .machine-switch{margin:20px 0 0;padding:14px;background:#f5f8fd}
@media(max-width:1200px){.service-console header{gap:14px;padding:0 18px}.service-console .console-label{display:none}.service-identity{gap:10px}.service-direction{font-size:8px;padding:6px}.service-console header #phoneStatus{display:none}.service-console header .header-actions{gap:6px}.service-console header .header-actions button{font-size:9px;padding:8px 10px}}
@media(max-width:900px){.service-console header{height:auto;min-height:88px;flex-wrap:wrap;padding:12px 18px;gap:12px}.service-identity{flex:1}.service-console header .header-actions{width:100%;justify-content:flex-end}.telephony-grid{grid-template-columns:1fr}.receiving-strip{flex-wrap:wrap;gap:10px}.receiving-strip>div{gap:10px;flex-wrap:wrap}.receiving-strip b{font-size:12px}.service-console .operator-controls{gap:8px}.service-console .operator-controls #operatorAudio{margin-right:0}}
/* Configuração completa da campanha, listas, variáveis e áudio. */
#modal.campaign-config{width:min(1040px,96vw);padding:24px;max-height:92vh}.config-tabs{display:flex;gap:0;border-bottom:1px solid #dbe5f4;margin:0 -2px 22px;flex-wrap:wrap}.config-tabs button{border:0;background:transparent;color:#72839e;padding:13px 18px;font-size:12px;min-height:43px}.config-tabs button.active{color:#0057ff;background:#e6eeff;box-shadow:inset 0 -2px #0057ff}.config-tabs button:hover{color:#0057ff}.config-description{font-size:12px;color:#70839f;line-height:1.8;margin-bottom:18px}.config-notice{padding:12px 15px;background:#fff6e6;border:1px solid #f2ddb0;display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px;font-size:12px;color:#926726}.config-notice button{font-size:11px}.campaign-config h3{margin-top:26px}.campaign-config textarea#configScript{min-height:130px;font-size:14px;line-height:1.8}.variable-label{font-size:10px;color:#8393aa;margin:18px 0 9px;text-transform:uppercase;letter-spacing:.6px}.variable-chips{display:flex;gap:7px;flex-wrap:wrap;max-height:165px;overflow:auto;padding:2px}.variable-chips button{font:500 10px ui-monospace,monospace;padding:7px 9px;min-height:29px;color:#3764a5;background:#f3f7ff;border-color:#dae5f7}.script-preview{margin-top:22px;background:#f6f9ff;border:1px solid #dce7f7;padding:20px}.script-preview h3{margin:0 0 12px;font-size:12px}.script-preview p{white-space:pre-wrap;font-size:13px;line-height:1.9;color:#304e7b;margin:0}.script-preview small,.script-missing{display:block;margin-top:12px;color:#b18130;font-size:10px}.campaign-script{padding:20px;background:#eef4ff;border:1px solid #d4e1f8;margin-bottom:24px}.script-heading{display:flex;gap:10px;align-items:center;color:#0057ff}.script-heading svg{width:18px;height:18px}.campaign-script .script-heading h3{margin:0;font-size:12px}.script-text{white-space:pre-wrap;font-size:14px;line-height:1.9;margin:14px 0 0;color:#27466f}.field-layout-toolbar{display:flex;gap:20px;align-items:center;padding:15px;background:#f8faff;border:1px solid #e3eaf5;margin-bottom:20px;flex-wrap:wrap}.field-layout-toolbar>label{margin:0;min-width:110px}.field-layout-toolbar>p{font-size:11px;max-width:470px}.inline-check{display:inline-flex;align-items:center;gap:6px;min-height:35px}.inline-check input{margin:0}.field-row{grid-template-columns:minmax(160px,2fr) minmax(140px,1fr) 80px 100px auto;gap:14px;align-items:end;padding:17px 0}.field-row>label{margin:0}.field-row .field-options{grid-column:1/5}.field-row .inline-check{align-self:center;margin-top:18px}.field-row>button{grid-column:5;grid-row:1;align-self:end}.field-long{grid-column:1/-1}.operator-mode .explicit-fields .empty-field{display:block}.contact-form{gap:0 18px}.contact-form label{min-width:0}.contact-form input,.contact-form textarea,.contact-form select{width:100%;min-width:0}.config-field-list{max-height:370px;overflow:auto;border:1px solid #e0e8f4;margin-top:15px}.config-field-item{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:10px 14px;border-bottom:1px solid #edf1f7}.config-field-item label{margin:0;display:flex;align-items:center;font-size:12px}.config-field-item select{width:160px;margin:0;min-height:34px;padding:7px 10px;font-size:11px}.ivr-option{display:grid;grid-template-columns:80px 1fr 1.4fr 35px;gap:12px;align-items:end;padding:12px 0;border-bottom:1px solid #e7edf6}.ivr-option label{margin:0}.ivr-option button{min-width:30px;padding:9px}.audio-preview{margin-top:12px}.audio-preview audio,.recording-player audio{width:100%}.recording-toggle{display:flex;gap:12px;background:#eef5ff;border:1px solid #d5e4fb;padding:20px;margin-top:0;align-items:flex-start}.recording-toggle input{margin-top:3px}.recording-toggle b{display:block;color:#2451a0;font-size:13px}.recording-toggle small{display:block;font-size:11px;color:#7690b4;line-height:1.8;margin-top:7px}.audio-studio{border:1px solid #e0e8f3;padding:0 20px 20px;background:#fafcff}.audio-studio button{margin-top:18px}.audio-studio small{font-size:10px;line-height:1.7;display:block;margin-top:7px}.audio-studio audio{width:100%;margin-top:12px}.asset-row{display:flex;align-items:center;gap:15px;border-bottom:1px solid #e5ecf7;padding:12px 0;font-size:12px}.asset-row>b{flex:1}.asset-row audio{height:34px;width:270px}.recording-player{margin:22px 0;padding:18px;border:1px solid #dae5f5;background:#f4f8ff}.recording-player h3{margin:0 0 10px}.recording-player a{display:inline-block;margin-top:12px;font-size:11px;color:#0057ff}.campaign-list-selector{display:grid;gap:8px;margin-top:12px}.campaign-list-selector>label{display:flex;gap:10px;align-items:flex-start;padding:14px;border:1px solid #e1e8f3;background:#f8faff;margin:0}.campaign-list-selector b{font-size:12px;color:#3e587d}.campaign-list-selector small{display:block;margin-top:5px;font-size:10px;color:#7d90ad}.campaign-list-selector input{margin-top:2px}.named-list-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.named-list-card .list-owner{font-size:12px;color:#7689a6}.list-counts{display:flex;gap:50px;border-top:1px solid #e6edf7;border-bottom:1px solid #e6edf7;padding:20px 0;margin:20px 0}.list-counts dt{font-size:10px;color:#8393ac;margin-bottom:6px}.list-counts dd{margin:0;font:700 25px Manrope;color:#294a79}.list-campaign{font-size:11px;color:#6e829e}.list-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:18px}.list-actions button{font-size:10px}.linked-lists{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:18px;font-size:10px}.linked-lists>span{color:#8092ac}.linked-lists>b{background:#eff4fc;border:1px solid #dce7f7;padding:6px 9px;color:#49638a;font-weight:500}.linked-lists small{font-weight:400;color:#7d93b1}.import-owner{padding:12px 15px;border-left:3px solid #0057ff;background:#e6eeff;font-size:12px;color:#476b9c}.filters #contactList{max-width:330px}#featureConfigForm .form-actions{position:sticky;bottom:-24px;background:white;margin-left:-24px;margin-right:-24px;padding:15px 24px;border-top:1px solid #dce5f3;z-index:2}
@media(max-width:900px){.named-list-grid{grid-template-columns:1fr}.config-tabs button{font-size:10px;padding:11px 12px}.field-row{grid-template-columns:1fr 1fr}.field-row>button{grid-column:2;grid-row:auto}.field-row .field-options{grid-column:1/-1}.ivr-option{grid-template-columns:65px 1fr}.ivr-option label:nth-child(3){grid-column:1/3}.ivr-option button{grid-column:2}.asset-row{flex-wrap:wrap}.asset-row audio{width:100%}.contact-form{grid-template-columns:repeat(2,minmax(0,1fr))!important}}
@media(max-width:600px){.contact-form{grid-template-columns:1fr!important}.config-field-item{gap:8px;padding:10px}.config-field-item label{font-size:10px}.config-field-item select{width:125px}.field-layout-toolbar{gap:10px}.config-notice{flex-wrap:wrap}}

.layout-model-controls{display:flex;flex-wrap:wrap;align-items:end;gap:12px;margin:18px 0}.layout-model-controls>p{flex-basis:100%}.layout-board{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:16px;background:#eff6ff;border:1px dashed #93b4df;min-height:120px;margin:16px 0}.layout-tile{position:relative;min-width:0;border:1px solid #c5d2e1;border-radius:0;background:white;padding:12px 18px 12px 12px;display:flex;flex-wrap:wrap;gap:8px;align-items:center}.layout-tile>b,.layout-sample{width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.layout-sample{padding:9px;background:#f8fafc;border:1px solid #e2e8f0;color:#718096}.layout-tile label{display:flex;align-items:center;gap:6px;font-size:12px}.layout-tile select{width:55px;padding:4px}.layout-tile button{font-size:12px;padding:4px 8px}.layout-tile [draggable]{cursor:grab;color:#1556a5}.layout-resize{position:absolute;right:0;top:0;bottom:0;width:9px;cursor:ew-resize;touch-action:none;border-right:3px solid #4f84c6}.layout-resize:hover{background:#bfdbfe}.custom-field-width{min-width:0}@media(max-width:640px){.layout-board{gap:6px;padding:6px}.layout-tile{padding:8px 12px 8px 6px}.layout-tile label{flex-wrap:wrap}}

.team-counts{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:12px;margin:20px 0}.team-counts article{background:white;border:1px solid #dce5f0;padding:18px}.team-counts small{display:block;color:#64748b}.team-counts b{display:block;font-size:28px;margin-top:10px;color:#164580}.team-table{overflow:auto;background:white;border:1px solid #dce5f0}.team-table table,.permissions-table{width:100%;border-collapse:collapse;background:white}.team-table td,.team-table th,.permissions-table td,.permissions-table th{text-align:left;padding:14px;border-bottom:1px solid #e2e8f0;font-size:12px}.team-table small{display:block;color:#64748b;margin-top:5px}.agent-status{padding:6px 10px;background:#eff4fa;color:#475569;font-size:11px;white-space:nowrap}.status-in_call,.status-dialing,.status-manual{background:#fff0df;color:#9c5206}.status-available{background:#e5f5e9;color:#267139}.status-wrapup{background:#e6efff;color:#2756a1}.status-pause{background:#f0e7fa;color:#77549b}.agent-card{display:flex;align-items:center;justify-content:space-between;background:white;border:1px solid #dce5f0;padding:18px;margin:12px 0}.agent-card p{color:#64748b;font-size:12px}.recent-attendances{position:fixed;top:70px;left:0;bottom:0;width:245px;background:#fff;border-right:1px solid #dce5f0;padding:16px;overflow:auto;z-index:10}.recent-attendances h2{font-size:13px;margin:4px 0 14px}.recent-attendances input{width:100%;font-size:11px;margin-bottom:14px}.recent-call{display:block;width:100%;text-align:left;border:1px solid #e2e8f0;background:#f8fafc;margin:9px 0;padding:12px}.recent-call b,.recent-call span,.recent-call small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.recent-call b{font-size:12px;color:#294968}.recent-call span{font-size:11px;margin-top:6px}.recent-call small{font-size:9px;margin-top:5px;color:#64748b}.recent-call.selected{border-color:#3b82f6;background:#eff6ff}.operator-mode.has-recent .content{margin-left:245px;max-width:none;padding:22px}.has-recent .operator-summary{display:none}.operator-mode.has-recent .workspace-grid{grid-template-columns:minmax(0,1fr)}@media(max-width:900px){.recent-attendances{position:static;width:auto;max-height:220px;margin-bottom:18px}.operator-mode.has-recent .content{margin-left:0}.team-counts{grid-template-columns:repeat(2,1fr)}}

.hold-track-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;margin:22px 0}.hold-track-card{background:white;border:1px solid #dce5f0;padding:20px;margin:0}.hold-track-card>span{display:flex;gap:10px;align-items:center}.hold-track-card input{width:auto}.hold-track-card small{display:block;color:#64748b;margin:12px 0}.hold-track-card audio{width:100%;height:35px}.hold-status{font-size:11px;color:#9c5206;background:#fff0df;padding:8px;white-space:nowrap}#holdCall.is-held{background:#fff0df;border-color:#edbe7d;color:#9c5206}.dialer-dialog[open]{position:fixed;inset:82px 20px auto auto;margin:0;width:350px;max-width:calc(100vw - 30px);box-shadow:0 10px 35px #0b1a3a35;z-index:80}.dialer-dialog .modal-head{gap:8px}.dialer-dialog #minimizeDialer{font-size:11px;width:auto;padding:6px 10px}.dialer-minimize-hint{font-size:10px;line-height:1.5;color:#64748b;margin:12px 0 0}.layout-field-choices{border:1px solid #dce5f0;padding:12px;margin-top:16px}.layout-field-choices summary{cursor:pointer;color:#245b9e;font-size:12px}.layout-field-choices .config-field-list{max-height:300px;overflow:auto}.layout-model-controls input{min-width:180px}

.finish-agent-call{background:#dc2626!important;border-color:#dc2626!important;color:white!important;white-space:nowrap}.finish-agent-call:disabled{background:#f1f5f9!important;border-color:#dce5f0!important;color:#8592a5!important;opacity:1}.service-console .header-actions{gap:7px}.service-console .header-actions button{padding-left:10px;padding-right:10px}@media(max-width:1250px){.service-console .service-identity{min-width:0}.service-console .console-label{display:none}.service-console .header-actions button{font-size:10px;padding:8px}.service-console #phoneStatus{display:none}}